More than 150,000 prospective patients come to BPC through one of our educational websites with 80,000+ pages of content. But it’s our warm and friendly call center representatives who are the heart and soul of the BPC experience.
While searching online, these prospective patients find one of BPC’s hundreds of educational websites. They decide to learn more about their treatment options with our help.
Patients reach out to us by email, or by calling directly.
A BPC specialist determines that they could be a good fit for one of the surgical spine centers in our network.
Our phone specialist transfers the call to a BPC-partner surgical spine center in the patient candidate’s area where their patient coordinator is ready to receive the call.
The information we have collected is transferred through a HIPAA-complaint, secure and easy-to-use patient information portal.
In just a few simple steps, the prospective patient is on their way to meeting with their new physician and receiving an MRI review and consultation.